Asset 4
Privacy Policy

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from the Silent Builds website (www.silentbuilds.com).

Personal Information We Collect

Silent Builds only asks for specific types of personal information which will allow us to fully process your order(s). On the Silent Builds web site, you will be asked to provide information that will allow us to process your order.

  • We may request personal information such as your name, e-mail address, phone number, address, customer preference information, and customer number in order to process your order. If any significantly different information is ever requested, you will be notified beforehand.
  • We only use your personal information for specific purposes. The information you provide will be kept confidential and used to support your customer relationship with Silent Builds.
  • Representatives of Silent Builds who have access to your personal information and prospect information are required to keep the information confidential and not use it for any other purpose than to carry out the services they are performing for Silent Builds.
  • Information regarding you (such as name, address and phone number) or your order and the products you purchase will not be given or sold to any outside organization for its use in marketing or solicitation without your consent.

How Do We Use Your Personal Information?

Generally, the Order Information we collect is used to complete orders placed on the Site, including processing payments, arranging shipping, and providing invoices and order confirmations. Additionally, we use this information to communicate with you, screen orders for potential risks or fraud, and, based on your preferences, provide you with information or advertising about our products or services.

The Device Information we gather is utilized to assist us in identifying potential risks and fraudulent activities, specifically your IP address. Additionally, it helps us enhance and optimize our Site by providing insights on customer browsing and interactions, as well as evaluating the effectiveness of our marketing and advertising efforts.

Third Party

We and third party services we use or our financing partner Affirm use, may monitor, track and record information about your use of our website. We, or our service providers, may share that information with Affirm for Affirm to improve its products or to market to you. Our service providers may use tracking technology such as cookies and these service providers have their own privacy policies governing their collection of personally identifiable information. Any such information shared with Affirm will be governed by Affirm’s privacy policy as found at https://www.affirm.com/privacy.

Do Not Track

It should be noted that regardless of a Do Not Track signal from your browser, our Site’s data collection and use practices remain unchanged.

Data Retention

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information. 

Changes

This privacy policy may be revised periodically to reflect changes in our practices, legal or regulatory requirements, or for other operational reasons.

Contact Us

To request the personal information that Silent Builds has collected about you online, please contact us at support@silentbuilds.com with the subject line ‘Privacy Policy’ for more information on our privacy policy or usage guidelines.